Angela Gonzalez Rodriguez

To stay ahead of the competition and on the path of sustained growth, you need clear line of sight to both risks and opportunities through the customer lifecycle. Gaining better insights on customers is critical to achieving that, so you can make all the right decisions, big and small, about your customers and business clients.
Based on the conversations we have with our clients, we have noticed that most executives are paying a lot of attention to measuring customer experience and reducing f...

In today’s fast-paced markets, businesses of all sizes strive for an edge over competition, especially when it comes to wining over consumers’ hearts and minds. Many find that competitive advantage in the way they apply artificial intelligence to improve their customer decision-making for high business performance. Data strategies for high-performance decisioning
In today’s fast-paced markets, businesses of all sizes strive for an edge over competition, especially when it comes to wining over...

We recently participated in Finovate Fall, where we joined top fintechs and financial institutions from around the world to debate about the current state of the financial services industry and more importantly, its future. A future where the so-called ‘experience economy’ will unfold and those putting the customer at the center of their innovation will thrive. But, how to get there and remain relevant in an ever-challenging environment?
Committing to a culture of technology and innovation th...

Nueva York - The Indian fashion industry has gone through tremendous change in 2019. FashionUnited looks into where it has landed by the end of the year. Meet the new India’s fashion: Homegrown, craft-oriented, greener, digital-first.
The Indian fashion industry is one of the largest in the world as it provides clothing for more than 1.2 billion people. Governmental sources estimate that today’s Indian textile industry is at 33 billion dollars, with unstitched garments comprising 8 billion do...

We are in an age of unprecedented opportunity, where ubiquitous data and new technologies are shaping the world and dramatically changing the way consumers interact with businesses like yours. The rise of fintech companies is driving competition, e-commerce has raised the bar for digital experiences, fraud is at an all-time high.

Eva lets out a deeply frustrated exhale as she navigates moving boxes in her new apartment towards a nearby chair. She was just trying to update her address online and take care of some online banking money transfers. Now her accounts are frozen, and she has received a message to call the bank’s fraud department. How could she be a fraudster? She was only guilty of taking a job and moving to Chicago. Maybe it’s time to start thinking about changing banks…
Meanwhile, in the bank’s Texas-based ...

Nueva York - Hawkers, la marca española de gafas que revolucionó el modelo de negocio online, despide el 2019 habiendo conquistado la omnicanalidad y siendo una de las 10 firmas del país más reconocidas internacionalmente.
Hawkers ha acaparado titulares de prensa desde que en octubre de 2016, la empresa fundada por Iñaki Soriano, Pablo Sánchez y los hermanos David y Alejandro Moreno en diciembre de 2013, lograra cerrar una ronda de financiación de 50 millones de euros - una de las cifras más ...

On-going contributed articles series for the Forbes Technology Council, ghostwriting for global CTO at an international information technology company.

Topics covered: AI, ML, advanced analytics, identity access and management, cybersecurity, data protection, consumer experience, technology, innovation, leadership, management

New York – Chinese e-commerce giant Alibaba Group Holding Ltd has registered a record 213.5 billion yuan (30.70 billion dollars) in sales during Singles' Day, it’s largest 24-hour shopping event. The 27 percent year-on-year sales increase came short of previous year’s annual growth rate of 39 percent.
"Today we reached 200 billion (yuan). But we have to change. We have to continue to change to reach 300 billion or 500 billion," said chief executive Daniel Zhang in a corporate release.
Accordi...

Troubled Esprit Holdings, allegedly to have ‘lost its soul’, rose to a three-week high in trading in the city after hedge fund Lone Pine Capital LLC increased its stake to become the second-biggest shareholder. The largest Hong Kong-listed clothing
retailer climbed 12 percent to HK$11 at the 4 p.m. close in Hong Kong trading, the stock’s highest level since Sept. 16. The peak in trading followed the news of that Lone Pine Capital bought 38.9 million shares at an average price of HK$9.50 each ...

Online women’s apparel retailer Revolve has filed documents with the U.S. financial market regulator, the Securities Exchange & Commission (SEC), to go public. Revolve aims to raise up to 100 million dollars with the initial public offering of shares (IPO.)
Revolve Group Inc. filed documents with the SEC to raise up to 100 million dollars in an initial public offering. Revolve filed confidentially on July 18, as reported by ‘Nasdaq’. Morgan Stanley, Credit Suisse, and BofA Merrill Lynch are t...

Understand business perspectives on using modern approaches to acquire customers
Businesses are facing unprecedented market challenges and opportunities to attract and acquire customers. E-commerce is raising the bar for digital experiences, FinTechs offer competitive alternatives and, not surprisingly, every executive wants to grow their business.
In such a rapidly changing scenario, traditional approaches to customer decisioning are not enough. As a business leader, how do you tackle these ...

Digital transformation is dramatically changing the way consumers and businesses interact. E-commerce and social media are setting the standards for digital experiences. The advance of fintech is driving competition. All while fraud reaches an all-time high, prompting an ever-stringent regulatory framework.
This confluence of emerging technologies and intense competition adds even more pressure to grow business faster.
In such a scenario, growth is fueled by acquiring more customers – those w...

Innovation and technology acceleration continues at rapid pace, influencing consumers’ demands for a more digital lifestyle and raising the bar for organisations to meet and exceed those expectations while complying with draconian regulations.

Although the first impulse for fintech providers and financial institutions alike is to perceive regulation as a barrier to progress, new rules such as the Second European Payments Directive (PSD2) and the General Data Protection Regulation (GDPR) can b...